Refund Policy

Last updated: December 2024

1. Subscription Refunds

We offer a 7-day money-back guarantee for new Pro subscriptions. If you're not satisfied with our service within the first 7 days of your subscription, you can request a full refund.

2. How to Request a Refund

To request a refund, please contact our support team at support@tradeai.com with your account email and the reason for the refund request.

3. Processing Time

Refund requests are typically processed within 3-5 business days. The refund will be credited to your original payment method.

4. Cancellation

You can cancel your subscription at any time. After cancellation, you will continue to have access to Pro features until the end of your current billing period.

5. Contact Us

If you have any questions about our refund policy, please contact us at support@tradeai.com.